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Customer Service Representative

PEDEGO IS HIRING!

Pedego Electric Bikes, the Number ONE electric bicycle brand in the United States, is soliciting resumes for two positions at our beautiful new headquarters located in sunny Orange County, California:
• Customer Service Representative
• Bicycle Assembler

The successful Customer Service candidate will be responsible for providing support from our Tech Department to dealers and customers regarding the use, care and servicing of our electric bikes and accessories.

Qualifications for this position include excellent phone, written and face-to-face communication skills, problem solving capabilities, and an ability to learn and convey details regarding key product technologies. Computer skills are required for correspondence and internal systems interaction. Conventional and/or electric bike service experience is highly desirable.

The successful Bicycle Assembler will assemble, inspect and, if necessary, adjust product received from our supplies to insure every bike shipped to our dealers reflects the superior product quality that the Pedego brand represents.

Qualifications for this position include superior bicycle mechanic skills obtained through relevant experience working in a high-end bicycle retail shop or comparable environment. Certification from Barnett Bicycle Institute or United Bicycle Institute is extremely desirable. Experience and/or training in electric bike technologies also very desirable.

Pedego offers a competitive compensation and benefits packages.

Please submit a cover letter and resume to jobs@pedego.com for consideration.

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