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Service Manager- American cycle and Fitness Okemos Michigan

American Cycle & Fitness – Okemos
Service/Tech Manager
Career opportunity to join the growing and diverse Michigan cycling community. We’ve got it all: recreational rides, road and tri groups/events, rails to trails and mountain biking. At American Cycle and Fitness, we make cycling fun for everyone, including our employees. Throw in affordable living and your future is here!
Job Description:
• Manage service staff with a commitment to best in class hospitality
• Maintain service department goals
• Maintain repair and warranty 48 hour turnaround
• Contribute and develop staff training
• Conduct and/or oversee customer service clinics
• Order and maintain inventory of parts and sold items
• Assist in store operations

Qualifications:
• 3+ years bicycle repair and assembly. Suspension experience a plus
• 3+ years service writing
• 2+ years Trek/Ascend or similar POS systems including special orders/receiving
• 2+ years customer sales
• Positive and clear communication skills

We offer:
• Excellent pay with team and individual bonuses
• Health Insurance
• Paid vacation and holidays
• Retirement Savings Plan
• Employee discount
• A positive solutions focused workplace

Email resume to kstonehouse@acfstores.net or apply at link provided