All articles by Fred Clements
It’s hard to recruit the talented people you need to offer great customer service when offering relatively low wages.
Webrooming is when a customer starts their shopping on-line to gather information, but uses that information to visit a local brick-and-mortar store to buy.
There is some apparent movement on the problem of brick-and-mortar businesses being required to collect sales tax while internet retailers often do not.
Are casual bike consumers being frightened away from bike shops because of sticker shock?
Weather will continue to play an important role in the U.S. bicycle business in 2014, but other issues are driving a continuing soft market, according to a new analysis from the Gluskin Townley Group.
Bicycles are emerging as a new target for conservatives in the ongoing "culture wars" in America.
A defensive response is not going to win us any battles.
If we agree with Amazon's Jeff Bezos that complaining is not a strategy, what are some strategies that will lead to success for bike shops with physical locations?
A small but resolute group of bicycle industry leaders stormed Capitol Hill Wednesday to make the case for the bicycle business as a creator of jobs and commerce that benefits the U.S. economy.
It is outrageous that the federal government continues to give the middle finger to brick-and-mortar businesses across the country by failing to fix a broken sales tax system.