Fred Clements
All articles by Fred Clements
July 2, 2014
A blog by NBDA executive director Fred Clements.
Last week's recall of 125,000 bicycles for defective forks was bad news for everyone. But many shop owners are expressing dismay at what they say is inadequate reimbursement being offered by the manufacturers for this huge and important effort.
Posted in Opinion/Analysis
June 20, 2014
A blog by NBDA executive director Fred Clements.
In his new book, Donny Perry offers an energetic and creative take on the world of bike shops, their continuing efforts to survive, and their prospects for the future.
Posted in Opinion/Analysis
June 13, 2014
A blog by NBDA executive director Fred Clements.
New York City bike shops were in the news last week when Bloomberg (bloomberg.com) wrote that the city's one-year-old bike sharing program (City Bike) was hurting sales at local bike shops.
Posted in Opinion/Analysis
June 3, 2014
A blog by NBDA executive director Fred Clements
While adult cycling seems to be relatively stable, cycling continues to lose young participants at an alarming rate.
Posted in Opinion/Analysis
May 15, 2014
A blog by NBDA executive director Fred Clements
New research confirms that many consumers actively seek out and favor retailers that do not collect sales tax, and that discriminatory sales tax laws that allow some Internet retailers to avoid collecting tax are harming many brick-and-mortar businesses who collect the tax (in sales tax states).
Posted in Opinion/Analysis
May 2, 2014
A blog by NBDA executive director Fred Clements.
Entitlement can be a disastrous thing for retailers facing increasing competition and struggling to compete.
Posted in Opinion/Analysis
April 21, 2014
A blog by NBDA executive director Fred Clements.
Women sometimes say they are not comfortable in bike shops, but Bridget Brennan thinks this can change.
Posted in Opinion/Analysis
March 31, 2014
A blog by NBDA executive director Fred Clements
Dealer reaction was swift to Giant's announcement last week of a new program to lower retail prices on 30 bike models starting March 31.
Posted in Opinion/Analysis
March 3, 2014
A blog by NBDA executive director Fred Clements
It’s hard to recruit the talented people you need to offer great customer service when offering relatively low wages.
Posted in Opinion/Analysis
February 17, 2014
A blog by NBDA executive director Fred Clements.
Webrooming is when a customer starts their shopping on-line to gather information, but uses that information to visit a local brick-and-mortar store to buy.
Posted in Opinion/Analysis
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