Follow Bicycle Retailer

You are here

Backcountry to Build New Fulfillment Center

Published October 12, 2011

PARK CITY, UT (BRAIN)—Backcountry.com will soon be breaking ground on a new fulfillment center in Virginia.

“We started small in Utah, and Utah has been our operations base for 14 years. Amazing customer service and blisteringly fast fulfillment are two cornerstones of our business, and as we’ve grown, it has become very clear to us that to serve our customers nationwide, we need an East Coast fulfillment center,” said Jill Layfield, CEO of Backcountry.com. “When deciding on a location, Virginia just made sense. It’s not only a strategically viable location operationally, it’s a beautiful place where outdoor sports are part of the lifestyle, and that’s important to us.”

When Backcountry.com opens its East Coast center’s doors in summer 2012, the company will elevate its efficiency of providing seamless customer service and speedy order fulfillment. Approximately the same size as the company’s current fulfillment center in West Valley City, Utah, the Christiansburg, Virginia (Montgomery County) facility will be an additional staging area for gear from all 10 Backcountry.com specialty retail stores, housing product from more than 1,000 manufacturers. It will also be home to more than 200 new Backcountry.com employees.

“Backcountry.com is a well-known outdoor retailer, and I am thrilled they have selected Virginia as home to their East-Coast operations with a significant investment in our community,” said Virginia Governor Bob McDonnell. “Montgomery County is a progressive, technology-driven community that provides numerous outdoor recreational opportunities to its residents due to the proximity to the Appalachian Trail and the Washington-Jefferson National Forest. Backcountry.com will be right at home here. I know they will find no shortage of customers in the region, and they’ll have no problem finding motivated, innovative and dynamic Virginia employees who identify with, and are passionate about, their mission and vision.”

Join the Conversation