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Interbike: BRAIN Publisher's Observations

 


It’s time for us to quit kvetching about Interbike’s dates, its location, and whether the show needs to add a consumer day. It appears the industry—and its thousands of dealers—have spoken once again. Dealers flocked to Las Vegas last week like ducks winging south for winter.


There’s no doubt most suppliers, as well as Interbike’s staff (and us as well), were convinced last week’s show would be light on traffic—with some predicting attendance dipping 10% or more. Wrong. It was an excellent show, despite some companies that, anticipating a drop, downsized booths or fled the show altogether.


Nonetheless, the dealers were there. Thousands of them made the trek to Las Vegas to see and ride what Interbike’s exhibitors had to offer. While there were no new products that—at first blush—we would call “revolutionary,” there was an ample supply of excellent products aggressively priced to compete in this Age of Frugality.


All this tells me that no matter how much exhibitors and others grind their teeth over the show’s seemingly late dates at the backend of September, and its location in a crappy town for bikes, enviros and Christians, dealers have spoken. They will come to Vegas, they will come in droves, and they will come regularly. And they mostly like it. So the rest of us need to get over it and support Interbike’s dates.


Still, it may be time for exhibitors and dealers to pressure Interbike’s management to up the quality of the event itself. Admittedly, there’s not much Interbike can do about drayage costs. The union and Sands management alike ream exhibitors like Roto-Rooter reams a drain. But exhibitors can tackle that problem by trimming weight where they can. And Interbike offers some tips to help.


Still, Interbike should toss a few dollars into the quality of the show. Yes, Interbike has bought off Bikes Belong and the NBDA to keep them and their members from launching a competing event. But that’s business as usual for trade shows.


Several years ago Interbike put the Media Center in the middle of the show floor. And, yes, the online media love it. But calculating whether it moves the money meter for dealers or anyone else is open to debate. Interbike also sets aside space for the NBDA and tech seminars, and they offer a home for a gaggle of non-profits to set up booths where there’s space.


But when you pause to look at the show itself, I fear Interbike falls a tad short. And I’m not talking about much. Interbike could do several things that would add immense value to those 27 hours of show-floor time. Here are my picks:   





    • A show the size of Interbike, a show listed among the 100 largest in the U.S., has yet to turn on the Sands’ wi-fi system for everyone. Instead, exhibitors that want wireless fork over $1,400 for three days of mediocre speed. That comes to more than 50 bucks an hour for someone manning a booth from 9 to 6 each day for three days. Don’t even ask what a T-1 costs. To turn wireless on would cost less than $20,000. Show director Andy Tompkins is well aware of the issue and wants to see that wireless investment made. But at Nielsen, budgets are budgets and more than a few good ideas have fallen under the budget knife. So it would help to let Nielsen management know it’s past time to step up. Wireless isn’t a luxury; it’s how we do business. 







    • Set aside more space for dealers to cool their heels, to eat their overly priced lunches, to sit and chat, or to organize the rest of the day’s exhibitor visits. And make those spots prominent on the show floor, instead of stumbling upon these haphazard islands of respite by accident. They aren’t on the show floor map. There’s no signage. People are sitting on the floor, perched on steps, balancing expensive food on cheap paper plates while wandering through a maze of jostling attendees. There may have been enough space available, but no one would know it. 







    • One of the hidden gems of a trade show is the enormous amount of publicity they generate for an industry. Interbike is no different. Yet Interbike shovels the press into what passes for a hovel when compared to other trade shows, especially Eurobike. There’s a lack of electrical outlets or a bank of computers as backup or to check email quickly. The press is crammed into a tight, dingy room with little room for meetings. Trust me when I say the care and feeding of the press is a smart marketing call. Yet Interbike has done little over the years to give the working press adequate facilities to do all that they must do. The investment in media care is minimal, but it can deliver extraordinary returns over time for exhibitors and retailers.







    • A final thought: To me the show floor looked cluttered, disorganized, somehow a jumble. It was difficult to get your bearings. Signs hanging from every sky hook in the convention center. Aisle signs hard to find and hard to read. Finding a specific exhibitor, even with a booth number, took effort. Perhaps I’m aging faster than I like to admit, but there was no discernible flow for floor traffic. Center aisles were a jumble of elbows and bags. It was as if the floor layout needed some “breathing” room.  Perhaps I’m wrong, but others mentioned it as well. One exhibitor said it reminded him of the old Taipei show. 




 

  1. Carlton Reid says
    September 29, 2009 at 9:48 am
    Great article Marc. Very impressed about your knowledge of T-1's. Wireless did indeed suck. The downstairs press room wasn't fantastic but then the Media Center was. Comparing Eurobike and Interbike the American show was streets ahead on the social media online video front and has oodles of after-show parties and events like CrossVegas and the Mandalay Bay crits. Eurobike could learn a lot from Interbike on the media and events front. But why were some US booths at Eurobike far far bigger than at Interbike? Partly it was cost per square metre. Interbike is an expensive show somewhat countered this year by the great hotel deals ($150 a night for the Wynne is a standout although did you see Dahon's mansion? Great value for money). I agree with you about booth navigation. Signage needs to be improved. There's one very big plus about Interbike being in Vegas: guaranteed good weather. The Outdoor Demo is a stellar event. This too needs improving but only in parts. The MTB DH and pump track stuff are all excellent; the road route is getting a bit stale. There could be a bit more of a challenge thrown in. The fact that the Outdoor Demo press/exhibitor tent had MyFi meant the media types could upload pix and snippets direct from the desert. Brilliant!

  2. Eric Fingerhut says
    September 29, 2009 at 10:54 am
    Marc I agree with Carlton. Fantastic piece on the easy to fix flaws with Interbike. I really hear you on the signage. It was awful. As one who regularly navigates mountain bike trails and cue sheets with little difficulty I found it nearly impossible to get my bearings on the trade show floor even after two days! The signs should be better and the booths should be marked. That said it was nice to see the Advocacy Area. I expect the ICLA will have an exhibit in that corridor next year. Therefore I wonder if there are any metrics on how many people actually stopped at the booths. Despite the apparent shortcomings I thought the show was terrific. It like all things that happen in Vegas should stay in Vegas. But I agree with you it would not take all that much to make it stellar.

  3. Jeff Guerrero says
    September 29, 2009 at 7:09 pm
    As a member of the working media I've had nothing but good experiences with the Interbike staff. Compared to years past there was a noticable lack of refreshments but having a press room in the lobby and a media center on the show floor is quite helpful. But each day I ended up leaving the show floor for almost an hour to get lunch. If the show's promoters could provide us with a bite to eat and perhaps a couple cold drinks we could be more productive generating additional publicity for the show and its exhibitors.

  4. Ray Keener says
    October 1, 2009 at 7:17 am
    Totally agree with Sani re lack of tables and chairs. Lunchtime the show floor looked like a refugee camp with dozens of people lined up against walls sitting on the floor. When a wall to lean against is considered a prime spot something's amiss. My other suggestion which I make every year: Remember when badges had the person's first name in GREAT BIG TYPE? Can that REALLY be so hard to accomplish?

  5. Gregg Kato says
    October 1, 2009 at 9:48 am
    Great synopsis Mark! It's funny to see that others found it so hard to "get your bearings" too! This is my 8th Interbike and I don't think I ever had to pull the floor map out so many times before even on Friday! "Flow" could definitely be better. It's true that food options could be better. Doesn't even need to be free for media just better. But I'm usually so busy and tired that I don't mind sacrificing lunch meal quality for ease of access (I don't have time to leave the show floor during the middle of the day. But sitting on stairs does suck). It helps to know that there are plenty of quality options for dinner. I agree with Carlton that the Outdoor Demo is awesome and is my favorite part of the show. The road loop does need some personality added to it (and at least one short/steep climb) for those of us without the time to go all the way out to Lake Mead. All is not perfect however and the demo lines on Tuesday were crazy (even at 9:30)! I heard from a co-worker that the Tuesday AM shuttle line at the Sand's was pretty horrendous too. Glad I was up early (thanks to Cannondale's SIMON preview). Monday is always my favorite day to ride I have to remember to try harder to ride more bikes on Monday next year and maybe skip riding bikes altogether on Tuesday. I don't know what the solution for the long demo lines is...I know it's a big resource commitment for manufacturers to bring demo fleets of 40 or 50 plus. The line at the Trek booth was insane. Heard they had like 80+ demo bikes? I would like to see the Italian pavilion expanded and opened up a bit. What was with that indoor "demo" track? Maybe turn that area into a meeting area/take-a-load-off place with cheap couches or something.

  6. Bill Davis says
    October 1, 2009 at 1:13 pm
    I'm a retailer from a small rural town in NC. This is my 2nd trip to Interbike previously in '06. From an attendees perspective I really do need a place to sit down and eat my STUPID Expensive lunch. You can't beat Interbike to get in touch with the industry leaving you revitalized as you return to your own business; not sure I need to attend every year however. Love to see the Pro riders and get autographs to display in my store.

  7. Carlton Reid says
    October 2, 2009 at 12:50 am
    Further to Ray's point about bigger type on badges how about double-sided badges. Most of the time the badges seemed to rest on the non-name side. And could I also suggest you give a Bagel Badge to Jobst Brandt. When in the Media Center snacking (sorry meant working) I saw Jobst stop in his tracks when he saw the groaning plate of boiled-dough bread rings on offer to hacks. He lingered for a few moments wondered why there was a glass screen between him and the free treats and then walked on. It made a great impression on me.

  8. Sergio Bravo says
    October 2, 2009 at 1:35 pm
    Marc Excellently put!:) In regards to the the showfloor clutter; I definitely noticed almost immediately that there was a lot more hanging signage and very tall booth walls. There used to be rules for this. I want ample branding space for my clients too but there has to be some controls or just planning the floor better.

  9. Ray Keener says
    October 3, 2009 at 6:16 am
    OK three things and then I'll shut up: 1. In all this nit-picking let's not forget Sani's beginning statement: It was an excellent show! 2. I don't find the layout the least bit confusing. It's not easy to make several acres of booths easy to find Interbike does as well as any show. I think the hanging signs help. 3. Carlton assures me he meant no disrespect to Jobst Brandt. He'd better not! Jobst is a mechanical engineer who has spent a lifetime riding and studying bicycles. He's forgotten more than most of us will ever know.

  10. Jim Bremner says
    October 12, 2009 at 11:20 am
    This was my 25th Interbike. I think that the show is doing very well. I would love to see places to sit down for lunch. Road signs at the start of each row would be nice as well. If I could change Interbike in a big way it would be 2 days for consumers and 2 days for shops. Could you imagine if a savy bike company could compile a list for their dealers of consumers reactions? "37% of consumers said that they would buy this bike in green 53% would by it in Red and we'll discontinue it in yellow due to 3 customers saying that they would buy it" Just think of how the bike designers would change their outlook on their product if they actually talked with real consumers. Run the show 2 days for consumers take 1 day off to allow the staff to re-group and run it 3 more days for dealers. Anyone trying to sell direct to consumers will not be welcomed back. Jim Bremner

  11. Bill Fields says
    October 15, 2009 at 11:52 pm
    Esp.agree w/ Marc re: places to sit/meet etc. This is such a CHEAP thing to make happen! I'm sure IBike mgmt is paying attention. All shows have a life-span and usually the downside of the curve is far steeper than the upside. As the promoter for the Long Beach Show and NY Int'l Show I saw both quickly disappear beneath the the waves once we sold out to HBJ--famous for NOT LISTENING! BF

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