BOULDER, CO (BRAIN)—The online portion of the Selling Cycling 2008 staff training program launched last week, with a record 4,457 product SKUs from over 70 major brands included in 32 bicycle and accessory categories.
Each Selling Cycling retailer customizes the product mix to match their brands and their inventory.
Also new for 2008, the Sales and Customer Service training (28 modules on DVD) is available online with full quiz functions for self-guided training. See Web Exclusive: Selling Cycling: Profit and Loss in the Bike Shop below for this week’s example.
“I love the new Selling Cycling DVD,” said Mark Repak, General Manager of the Spokes, Etc. stores in the Washington D.C. suburbs. “It speaks directly to the employees and really puts them at ease.
“The Skip’s Tips [with industry veteran Skip Hess] were particularly effective,” Repak continued. “Ray always puts out a high-class product, and we’re looking forward to another year of Selling Cycling training.”