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Rad Power Bikes added to Velofix Direct program

Published May 31, 2017

SEATTLE, Wash. (BRAIN) — Rad Power Bikes, a Seattle-based direct-to-consumer electric bike company, has joined Velofix's bike delivery program, Velofix Direct. Consumers now have the option of having their new e-bike assembled, tuned, and delivered by a Velofix mobile service provider, where available. Velofix also offers a free 30-day follow up service call and is available for warranty and service work. 

Velofix delivery is available for Rad Power Bikes customers for $149 within the U.S. and $549 in Canada.

Velofix now operates in every major Canadian market and many U.S. markets including Seattle, San Francisco, Minneapolis, Portland, Dallas, and Boston. The company recently announced it has sold 104 franchises, with about 70 currently operating. There are now 19 bike brands available through its Velofix Direct program, including several that participate only in Canada.

"Our customers value the direct-to-consumer model and the cost savings it represents on our premium bikes, however some of our customers can be intimidated and concerned that they lack the technical skills needed to assemble, fit and fine-tune their new ebike," said Mike Radenbaugh, the president of Rad Power Bikes. "Our new partnership with Velofix Direct overcomes those concerns with a convenient, affordable, and professional white glove service offering that gives our customers the peace-of-mind of knowing that their new e-bike from Rad Power Bikes has been precisely assembled, fitted, and tuned for a safe and enjoyable riding experience."

Chris Guillemet, Velofix's CEO and co-founder, said, "The popularity of e-bikes has and continues to grow rapidly throughout markets across North America. Recognizing this shift, partnering with brands such as Rad Power Bikes is a big focus of the Velofix Direct program." 

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