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The Pro’s Closet Introduces New Carbon Frame Warranty

Published May 21, 2020

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All Carbon Bikes and Frames Sold Through the Pro’s Closet Now Backed by One-Year Frame Warranty

(Boulder, CO – May 20, 2020) - The Pro’s Closet, the world’s largest and most trusted brand in pre-owned cycling, announces today that all of its carbon bikes and frames are now backed by a new Carbon Frame Warranty. This is the latest initiative by The Pro’s Closet to bring the highest level of quality assurance to the pre-owned bike market.

Manufacturer warranties are generally non-transferable, only apply to the bike’s original owner, and don't cover damage from accidents. The Carbon Frame Warranty is exclusive to bikes sold through The Pro’s Closet and not only provides for the repair of damage to a carbon fiber frame caused by manufacturing defects, but also covers one instance of damage caused by normal use for one year from the date of purchase. All repairs will be covered by a five-year fully transferable warranty. This applies to both complete carbon bikes or frames.

“Our customers have come to expect the highest quality from our new and pre-owned bikes,” said Travis Erwin, Chief Revenue Officer at The Pro’s Closet. “The Carbon Frame Warranty is yet another way we’re helping riders have the utmost confidence in every purchase.”

The Carbon Bike Warranty is the latest initiative by The Pro’s Closet to bring guaranteed quality assurance to pre-owned bikes. This new warranty is part of an ongoing effort to remove customer pain-points when buying pre-owned bicycles. It follows an announcement this spring that every bike it sells will be Certified Pre-Owned, which includes a 141-point inspection, professional servicing, a 30-day return policy, and Guaranteed Buyback for up to 18-months after purchase.

Since its founding in 2006, The Pro’s Closet has redefined the secondary bicycle market, working to lower-the-barrier to entry for purchasing pre-owned bikes and components.

About The Pro’s Closet

The Pro’s Closet Inc. (TPC) is the world’s largest and most trusted brand for pre-owned bikes. TPC purchases new and pre-owned bikes and accessories from manufacturers, retailers, and individuals. Each bike undergoes a rigorous Certified

Pre-Owned inspection and top-to-bottom service to ensure every bike is delivered in next-to-new condition. An innovative Buyback Guarantee gives customers full transparency by offering guaranteed trade-in values for 18 months after purchase. With nearly 900 bikes to choose from, The Pro’s Closet offers the world’s largest and most diverse selection of high-quality road, mountain, gravel, cyclocross, triathlon, and e-bikes. For information on The Pro’s Closet, visit www.theproscloset.com.

 

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