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Technical Service Engineer eBike Systems

Bafang, one of the world's leading manufacturers of components for e-mobility and E-drive systems, has been developing components and complete systems for electric vehicles since 2003. Bafang is listed on the Shanghai Stock Exchange under code 603489.
Bafang serves all global trends in e-mobility, from pedelecs to e-scooters to bike sharing systems. More than 1,200 employees are employed at 7 countries and regions worldwide. The company headquarter and manufacturing center is located in Suzhou, which is 60kms far away from Shanghai, China. Bafang has Sales and Service offices in Netherlands, USA, Japan, Poland, Germany and Taiwan. Bafang has manufacturing center in Wroclaw (Poland), Tianjin and 2 sites in Suzhou. More about Bafang: www.bafang-e.com.

Working in Bafang means working in a fast growing, international company with an ambitious team. We work professionally to offer our customers optimal service.
In the course of further growth we are searching for a Sales Executive in USA, who reports to the regional management.

Job responsibilities:
• Be responsible for E-bike customer technical request, organize technical support and follow up the progress;
• Provide customers with product consulting services and prepare customer service reports;
• On site product testing, installation, maintenance and troubleshooting;
• Prepare product installation, use and maintenance guidance materials;
• Internal report of market product quality and promote product quality improvement of the company;
• Product promotion and publicity of the company.

Qualifications:
• Major in machinery or electronics. Technical college degree or above.
• Be able to quickly learn and master the performance and structure of the company's products.
• Strong maintenance and fault analysis ability.
• Be able to answer all kinds of customer maintenance and technical consultation.
• Able to handle all kinds of customer complaints independently.
• Be able to travel frequently. Driver's license and driving experience.
• Good communication, coordination and adaptability, careful work and dare to undertake.
• Be able to skillfully use office software

Contact us:
Dr. Raymond Ding
dingrui@bafang-e.com