MEQUON, WI (BRAIN) — Hayes Components is expanding its lifetime leakproof warranty to all its hydraulic brakes purchased after Nov. 1. Previously Hayes offered the lifetime terms on its Dyno brake models.
"We feel our products are among the most reliable and durable in the industry," said Darren Campbell, VP/GM of Hayes Bicycle Group. "Ideally customers don't have any issues in the first place. Inevitably things happen, and when they do, our priority becomes taking care of our customers with quick and effective service. Our response and service times are among the quickest in the industry. This lifetime leakproof warranty will further improve the service experience and make it easy to choose Hayes Disc Brakes. This warranty will also help our distribution partners and dealers around the world sell the value and service support of Hayes Disc Brakes," said Campbell.
The company said its Wisconsin headquarters has a 48 hour service turnaround on all products. In Europe, Hayes supports its product via its Technical Service headquarters in Munich, Germany, in addition to service centers through more than 80 international distributors.