Retail News

Still from Outside Television video.

SAGUACHE, Colo. (BRAIN) — A Colorado district judge has sentenced Charles M. Gonzales to two life sentences without parole for the murder of Michael Rust. Rust, was a racer and design pioneer in the early days of mountain biking in Colorado's high country.

Photo by customer @TipsyRider.

BROOKLYN, N.Y. (BRAIN) — On Saturday, Dec. 9, 42 bike shops in 23 states and one in Stavropol Kai, Russia, held community events, fundraisers, sales and group rides in honor of the first-ever Bike Shop Day.

BLOOMINGTON, Minn. (BRAIN) —  The National Bicycle Dealers Association is partnering with Quality Bicycle Products to support and facilitate its Profitability Project (P2).

STURGIS, Mich. (BRAIN) — Retailers Carol Ann and Phil Pattengale will retire in early 2018 after running their store, The Kickstand, for 37 years. Located in this small town about one hour from Kalamazoo, The Kickstand is a full-service shop that carries Trek, Schwinn and Haro.

Keener at a presentation in Boulder last month.

BOULDER, Colo. (BRAIN) — A new 20-video series to help retailers teach staff the basics of customer interaction is now available online. The one-minute Customer Satisfaction Training videos cover everything from basic greetings and manners to more specific topics like merchandising and selling service.

The Civic Cyclery van at an event this year.

SAN FRANCISCO (BRAIN) — Civic Cyclery, a brand-new retailer here, had its mobile service van stolen last weekend from outside the storeowner's home.

The company also reported a 40 percent sales growth and has added 24 new stores in 2017.

NEWPORT BEACH, Calif. (BRAIN) — With a store count that continues to tick upward at a swift pace, Pedego's dealer event gets bigger every year.

Tagged Electric bike

BOULDER, Colo. (BRAIN) — The National Bicycle Dealers Association announced Friday that Todd Grant's final day as president of the organization was Thursday, Nov. 30.

Tagged People

EASTON, Pa. (BRAIN) — For the third consecutive year, Genesis Bicycles will close its store on Black Friday while employees donate their pay to charity.

NEW YORK (BRAIN) — Taking inspiration from Record Store Day, which is held every year in April to celebrate the independent record store, Brooklyn retailer Joe Nocella will hold the first annual Bike Shop Day at his shop, 718 Cyclery, on Dec. 9.

The two-store chain has been a force behind growth of mountain biking in the region.

SPRINGDALE, Ark. (BRAIN) — Lewis & Clark Outfitters has expanded and remodeled its Springdale location with the help of Giant and Liv.

The Milwaukee retailer has purchased the assets and inventory of Middleton Cycle.

MIDDLETON, Wis. (BRAIN) — Wheel & Sprocket has purchased the assets and inventory of Middleton Cycle from its longtime owner, Dan Fass, and will reopen the store as Wheel & Sprocket's ninth location.

Company also adds to marketing, operations, and customer service teams.

VANCOUVER, British Columbia (BRAIN) — Velofix has hired Drew Axt is its new program manager for Velofix Direct and key suppliers. Axt was formerly with Accell Group, and prior to that he managed sales for Endura and worked in field marketing efforts for Trek.

DENVER, Colo. (BRAIN) — Someone drove a pickup truck through the front of SloHi Coffee + Bike early Saturday, then loaded up the truck with seven pricey bikes and drove off.

BROOKLYN, N.Y. (BRAIN) — Retailer and café Red Lantern Bicycles is closing after seven years in business in Brooklyn's Fort Greene neighborhood.

WASHINGTON (BRAIN) — The National Sporting Goods Association and the National Retail Federation — along with the attorneys general from 35 states and the District of Columbia — have signed on to support South Dakota’s efforts to overturn a key ruling that exempts online retailers from collecting state sales taxes.

Tagged Web/Internet
Dealer Tour editors and sponsors spin along the West Side Greenway.

NEW YORK (BRAIN) — It’s been more than five years since the BRAIN Dealer Tour visited New York City, braving the Big Apple’s busy avenues and steaming July temperatures to visit more than a dozen shops.

Tagged BRAIN Dealer Tour
Chicago's IBDs focus on the business with little drama

CHICAGO (BRAIN) — Unlike many of the other markets the BRAIN staff visited on our Dealer Tours, there's been no turnover among the Chicago-area retailers we visited in 2013. If you value stability and you like speaking with the same shop owner year after year, then Chicago is your market.

Tagged BRAIN Dealer Tour

PORTLAND, Ore. (BRAIN) —Velotech, Inc., which owns the multi-channel retailer Western Bikeworks and e-commerce site BikeTiresDirect.com, has acquired the TriSports.com brand and has relaunched it in place of its current triathlon brick-and-mortar store and e-commerce site, The Athletes Lounge.

CARLSBAD, Calif. (BRAIN) — Canyon USA is now offering U.S. customers the option of having their bikes assembled, delivered and fit by Velofix, the mobile bike service franchiser.

Tagged Mobile bike apps

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