KENT, WA (BRAIN) — Outdoor equipment retailer REI recently announced changes to its return policies, which previously allowed customers to return any item for any amount of time, no questions asked.
VANCOUVER, WA (BRAIN) — With bike theft on the rise in the Portland, Oregon, and Vancouver, Washington, metro areas, Vancouver police are faced with a dilemma: what to do with bikes that are recovered. Ideally, bikes are reunited with their rightful owners and everyone lives happily ever after.
DURANGO, CO (BRAIN) — Durango Mountain Resort recently held a grand opening for Purgatory Cycle Works, a full-service retail, service and rental shop on the resort grounds. The shop, which is owned and managed by Durango Mountain Resort, has three employees, including a full-time mechanic.
SAN FRANCISCO, CA (BRAIN) — After months of testing at independent bike dealers, MerchantOS has released a new point-of-sale add-on in partnership with analytics provider Swarm to give retailers a more detailed picture of what’s happening in their stores.
NEW YORK, NY (BRAIN) — Cyclists in Brooklyn who get stuck with a flat tire after regular bike shop hours may not have to hail a cab or phone a friend, thanks to two new Express Biker self-service bike part vending machines.
ASHEVILLE, NC (BRAIN) — The Mann Group has launched a new training program for retailers in the cycling, outdoor and running industries. Mann University is a five-module curriculum that will run in four sessions in 2013.
WALNUT CREEK, CA (BRAIN) — Rivendell Bicycle Works is opening a pop-up location in San Francisco's Mission District for next week, June 1-9.
The location is near Shotwell and three blocks from the 24th & Mission BART station.
RIVERSIDE, CA (BRAIN) — Retailer Jenson USA has been designated a Google Trusted Store, a program that Google launched about a year ago.
LOS ANGELES, CA (BRAIN) — Sport Chalet Inc. posted fourth-quarter earnings Thursday, reporting a 6.8 percent increase in comparable store sales for the quarter ended March 31 compared with the same period in 2012.
PITTSBURGH, PA (BRAIN) — Dick’s Sporting Goods reported net income of $60.5 million for its fiscal first quarter ended May 4, up 5.8 percent from the comparable period in 2012.
OKLAHOMA CITY, OK (BRAIN) — Widespread tornado warnings issued throughout the Plains states over the weekend became reality Sunday across parts of Oklahoma, Kansas and Missouri.
PITTSFIELD, MA (BRAIN) — Berkshire Bike and Board has opened a second store in Pittsfield, Massachusetts. Like the original Berkshire Bike and Board located 20 miles away in Great Barrington, the 3,000-square-foot store was designed as a Giant Partner Store.
TAIPEI, Taiwan (BRAIN) — Benjamin Cox says that sourcing a line of accessories from Taiwanese, Chinese and Vietnamese manufacturers for his single-location store is a big investment of capital and time.
GUELPH, Ontario (BRAIN) — Longtime retailer and cycling enthusiast George Vettor passed away last week. He was 77.
SANTA MONICA, CA (BRAIN) — Pedego Electric Bikes continues to expand its reach by opening its seventh Pedego-branded store in less than three months in Southern California. Pedego Santa Monica opened its doors in early May, and will have a grand opening party this Sunday.
FLAGSTAFF, AZ (BRAIN) — Cosmic Cycles, a well-known retailer in Flagstaff, has recently reopened in a new location with a new owner.
MOBILE, AL (BRAIN) — Working with Giant USA’s merchandising team, Cadence 120 Bicycles recently underwent a remodel and celebrated its grand reopening as a Giant Partner Store.
BEACONSFIELD, Quebec (BRAIN) — Gordon Campbell-Kelly brings years of industry and retail experience to his new family-oriented shop on the Island of Montreal, Golden Sports.
MANCHESTER, NH (BRAIN) — The Bike Cooperative added 16 new members in the off season, bringing total membership to 311 locations for the retailer-owned co-op.
DEWITT, MI (BRAIN) — When the winter weather finally relented in this town north of Lansing, retailer Jon Vandercar looked forward to selling some of his inventory of 2013 model road bikes, which he received just before his region’s long cold season began last fall.