IRVINE, CA (BRAIN)—Felt Bicycles will voluntarily recall forks on select 2011 F-series model bikes.
The models affected are the 2011 Felt F3, F4, F5, F5 Team and F75 models, according to a press release. Felt dealers have already been informed of this issue and consumers who currently own these models should cease riding their bike and contact their shop about getting their fork replaced. Although current forks do meet CPSC standards and while not a single fork has failed to this point, Felt’s independent U.S testing laboratory along with Felt’s own random testing protocol has detected a sampling that has not met Felt’s expected standard.
“We have not experienced a single real-world failure to this point and we have had zero complaints,” said Felt company president Bill Duehring. “However, while we know that the forks currently found on these models do meet CPSC requirements, unfortunately a sampling failed to meet ours. From years of work with elite teams and athletes we know that our carbon products must meet world-class standards. Our protocol is to test carbon frames and forks at random from our OEM carbon factory assembly lines. It is this kind of random testing that gives us even greater insight into the necessary quality and control we expect. We know there is a great amount of faith in us to deliver the very best and this is the standard to which we hold true. After testing a cross-section of early production forks we are simply not satisfied.”
Felt is currently in the process of procuring suitable after-market replacements and will be working with Felt’s dealer network to get this issue remedied as quickly and seamlessly as possible. Initial replacement forks will come from several manufacturers including Enve (formerly Edge), Easton and/or 3T. Any immediate questions on this can be directed to Felt’s Dealer Support at (866) 433-5887 or firstname.lastname@example.org