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Norco recalling children's bikes because of crank failures

Published November 7, 2017
Several models and sizes of kids' bikes are involved in this recall.

WASHINGTON (BRAIN) — Norco is recalling about 1,050 children's bikes in the U.S. and 1,750 in Canada because the bikes' Samox cranks can bend or break in use. The company has received four reports of cranks bending or breaking; none resulted in injury, according to the company.

Consumers can contact Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit norco.com/samox-crankset-recall. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.

The recall involves 2015, 2016 and 2017 model year Norco children's bicycles with Samox SAC30-111NA square taper bicycle cranks in 140mm and 152mm lengths. The crank model number AC30 is located on the inside of both crankarms, and the crank length is stamped at the end of each crankarm (see crank photos below). Included in this recall are 20- and 24-inch-wheeled bicycles with the following model names:

  • Storm 2.1
  • Storm 4.1
  • Charger 2.1
  • Charger 4.1
  • Fluid HT 2.3
  • Fluid HT 4.3
  • Fluid FS 2.2
  • Fluid FS 4.2

The model name is located on the toptube.

Consumers are being told to immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.

The bikes were sold from May 2016 through September 2017 for between $400 and $1,700.

More information: Norco recall notice | CPSC recall notice

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