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Lyft offering free scooter access to first-responders, transit and healthcare workers

Published April 6, 2020

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Lyft is offering free Lyft scooter trips for essential workers, including first-responders, transit and healthcare workers.

These no-cost scooter trips are part of LyftUp, Lyft's collective effort to provide transportation to riders who need it most. This new initiative will make it easier for essential workers to reach their destinations efficiently and safely. This follows our earlier nationwide announcement about Lyft's efforts to help our communities during this unpredictable time by delivering medical supplies and meals, especially for low-income individuals.

Lyft also launched programs that provide free bike-share memberships to essential workers in the Bay Area (Bay Wheels), New York (Citi Bike), Chicago (Divvy) and Boston (Bluebikes).

Lyft scooters can play a unique role in providing essential transportation to critical workers on the frontlines against COVID-19,” said Caroline Samponaro, head of Micromobility and Transit Policy at Lyft. “In a time of crisis, we know Lyft can be an essential lifeline, and we are proud to serve first-responders, transit, and healthcare providers as they serve the public.”

More details

Lyft is offering free scooter rides through April 30, up to 30 minutes in length, for first-responders, healthcare, and transit workers across its scooter networks in: 

  • Austin
  • Denver
  • Los Angeles
  • Metro DC 
  • San Diego
  • Santa Monica

Lyft will work directly with employers to share enrollment information for their critical workforce. Interested employers should email HeroScooters@Lyft.com to obtain enrollment information. Lyft will prioritize scooter deployment near local hospitals to facilitate essential trips for healthcare workers.  

In response to COVID-19, Lyft has been and is continuing to disinfect high contact surfaces on scooters (including handlebars, brake lever, bell, and throttle) each time they are recharged. The team is also disinfecting high contact surfaces on vans used to transport scooters (including steering wheels, door handles, seat belts, and center console) at the start of each shift. 

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