Irvine, CA – 5/2/2025 – The National Bicycle Dealers Association (NBDA) is calling upon bicycle retailers across North America to participate in the second annual survey aimed at assessing E-bike System Suppliers. As the E-bike category continues its rapid expansion, fostering strong relationships with suppliers becomes more critical than ever. Feedback gathered from retailers will play a pivotal role in evaluating the competency, quality, products, and service provided by E-bike system suppliers.
The survey, comprising just 12 questions, has been carefully designed to be completed in under five minutes. Participants will be asked to provide insights on various aspects including overall impressions, reliability, product quality, repair service, training, and maintenance.
"We understand the vital role that E-bike system suppliers play in the success of our industry," said Heather Mason, Executive Director of the NBDA. "Retailers' experiences and perspectives are essential to building a stronger marketplace, and through this survey, we can identify key strengths and areas for improvement to better support the growth of the E-bike sector."
Retailers interested in participating in the survey can visit the following link: Survey Link. The survey will remain open until June 2, 2025.
For those interested in reviewing the results from the 2024 survey, a full report is available for purchase here: Purchase Link
The NBDA extends its sincere gratitude to all participants for their valuable input, which will help shape future industry initiatives and strengthen retailer-supplier relationships.
About the NBDA
The National Bicycle Dealers Association exists to support the specialty bicycle retailer. Through a combination of education, research, communication, and advocacy, the NBDA works to enhance retailers’ profitability and promote a passion for cycling. The NBDA is a non-profit organization supported by its membership of retailers and industry partners, and is led by President Heather Mason, who has been at the helm since 2021. Guided by a rotating Board of Directors, the association represents over 1,000 members across North America.
The NBDA provides essential resources, such as webinars, research reports, and advocacy programs, to help retailers stay competitive and informed. Members also benefit from initiatives like the Supplier Reduction Program and educational content that addresses industry challenges like profitability and inventory management.
For more information about the National Bicycle Dealers Association and its initiatives, visit NBDA's website.
