HAVERHILL, MA (BRAIN)—Mavic has announced a voluntary recall of its R-SYS front wheels as a precautionary safety measure. The carbon tubular spokes of the R-SYS front wheel may break during use in certain circumstances.
All models of Mavic R-SYS front wheels are included—R-SYS, R-SYS test, R-SYS Premium—whether purchased separately or as part of a bicycle. The wheels must no longer be used.
Consumers should immediately return their front wheel to a Mavic dealer; and a new upgraded R-SYS front wheel will be delivered free of charge. This exchange will start from March 31. Until this date, and to facilitate the continued use of your bicycle, Mavic will offer a set of Aksium wheel that customers will keep after they have received the replacement R-SYS front wheel.