Surveys

Retailers, your biggest concern right now:

Choices

Training employees

Getting inventory

Location/Lease

Insurance

Finding and retaining employees

Increasing profitability

Reducing inventory

Developing e-commerce

Consumer demand

Developing new revenue sources

Other

Training employees

2% (40 votes)

Getting inventory

2% (27 votes)

Location/Lease

2% (30 votes)

Insurance

1% (15 votes)

Finding and retaining employees

13% (216 votes)

Increasing profitability

24% (400 votes)

Reducing inventory

18% (302 votes)

Developing e-commerce

1% (22 votes)

Consumer demand

29% (497 votes)

Developing new revenue sources

4% (63 votes)

Other

5% (78 votes)

Total votes: 1690

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What trade events will you attend in the first half of 2024?

Choices

CES 2024 (January)

CABDA West (January)

CABDA Midwest (February)

Taipei CYCLE (March)

CABDA East (March)

Philly Bike Expo (March)

Bicycle Leadership Conference (March)

(e)revolution California (April)

Sea Otter Summit (April)

Sea Otter Festival (April)

NBDA Retailer Summit (May)

(e)revolution Colorado and The Big Gear Show (May-June)

Outside Festival (June)

OR Summer Show (June)

Grassroots Connect Spring (June)

CES 2024 (January)

1% (8 votes)

CABDA West (January)

20% (279 votes)

CABDA Midwest (February)

32% (437 votes)

Taipei CYCLE (March)

4% (57 votes)

CABDA East (March)

26% (359 votes)

Philly Bike Expo (March)

3% (46 votes)

Bicycle Leadership Conference (March)

1% (13 votes)

(e)revolution California (April)

0% (2 votes)

Sea Otter Summit (April)

1% (18 votes)

Sea Otter Festival (April)

10% (134 votes)

NBDA Retailer Summit (May)

1% (8 votes)

(e)revolution Colorado and The Big Gear Show (May-June)

1% (8 votes)

Outside Festival (June)

0% (4 votes)

OR Summer Show (June)

0% (5 votes)

Grassroots Connect Spring (June)

0% (4 votes)

Total votes: 1382

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Retailers, do you have anything special planned for Small Business Saturday?

Choices

Yes, I have sales promotion and/or an event scheduled.

No, it's just another day in the shop.

Yes, I have sales promotion and/or an event scheduled.

23% (47 votes)

No, it's just another day in the shop.

77% (155 votes)

Total votes: 202

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Retailers, will you be open on Black Friday?

Choices

Yes

60% (191 votes)

40% (125 votes)

Total votes: 316

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Read more about Retailers, will you be open on Black Friday?

Retailers, do your customers prefer sustainable products (such as apparel and maintenance products)?

Choices

Yes, they will pay extra and/or put up with less performance for sustainable products

Yes, all else being equal they choose sustainable products, but won't pay extra

No, they are wary of sustainable products' performance or value

I have no idea/it's never come up

Yes, they will pay extra and/or put up with less performance for sustainable products

7% (34 votes)

Yes, all else being equal they choose sustainable products, but won't pay extra

37% (177 votes)

No, they are wary of sustainable products' performance or value

16% (77 votes)

I have no idea/it's never come up

40% (194 votes)

Total votes: 482

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Retailers, what Point-of-Sale system do you use at your store?

Choices

Lightspeed

Ascend

Citrus-Lime

Shopify

Vend

ePOS Now

Revel

Oracle

PosNation

Square

Other (please let us know which one in the comments)

None

Lightspeed

44% (321 votes)

Ascend

28% (203 votes)

Citrus-Lime

1% (8 votes)

Shopify

5% (39 votes)

Vend

0% (3 votes)

ePOS Now

0% (3 votes)

Revel

0% (3 votes)

Oracle

0% (2 votes)

PosNation

0% (0 votes)

Square

5% (37 votes)

Other (please let us know which one in the comments)

7% (55 votes)

None

8% (62 votes)

Total votes: 736

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Retailers, do you ask suppliers if their e-bikes are UL certified?

Yes, and they are certified

41% (49 votes)

We asked, supplier didn't answer

13% (16 votes)

We asked, supplier said their bikes are not certified

6% (7 votes)

We have not asked

40% (48 votes)

Total votes: 120

Read more about Retailers, do you ask suppliers if their e-bikes are UL certified?

Retailers, your biggest concern right now:

Training employees

2% (7 votes)

Getting inventory

2% (6 votes)

Location/lease

2% (5 votes)

Finding and retaining employees

20% (61 votes)

Increasing profitability

19% (59 votes)

Reducing inventory in some categories

23% (73 votes)

Developing e-commerce

2% (6 votes)

Consumer demand

29% (90 votes)

Other (please leave comments)

2% (5 votes)

Total votes: 312

Read more about Retailers, your biggest concern right now:

Retailers, do you charge customers extra if they use credit cards?

Choices

Yes

No, and I'm NOT considering it

No, but I AM considering it

Yes

12% (50 votes)

No, and I'm NOT considering it

67% (277 votes)

No, but I AM considering it

21% (85 votes)

Total votes: 412

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Retailers: What do you pay for credit card/ATM charges?

Choices

Less than 2%

2–2.5%

2.51–3%

3.01-3.5%

More than 3.5%

Less than 2%

18% (68 votes)

2–2.5%

32% (123 votes)

2.51–3%

31% (119 votes)

3.01-3.5%

11% (44 votes)

More than 3.5%

8% (32 votes)

Total votes: 386

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Surveys

Retailers, your biggest concern right now:

What trade events will you attend in the first half of 2024?

Retailers, do you have anything special planned for Small Business Saturday?

Retailers, will you be open on Black Friday?

Retailers, do your customers prefer sustainable products (such as apparel and maintenance products)?

Retailers, what Point-of-Sale system do you use at your store?

Retailers, do you ask suppliers if their e-bikes are UL certified?

Retailers, your biggest concern right now:

Retailers, do you charge customers extra if they use credit cards?

Retailers: What do you pay for credit card/ATM charges?

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