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Velotooler names Terence Finn new CEO

Published November 27, 2018

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Velotooler has announced that Terence Finn, an advisor and software industry executive, has been named CEO of the bike mechanic software platform. Terence is an experienced executive with prior success leading enterprise software businesses, and in running technology and product. He currently advises multiple startups in the software industry.

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Yahor Buben, Velotooler's founder says "Our goal is to improves sales and service efficiency in the bicycle ecosystem through software and data. If you look at premium bicycles, there are a lot of parties involved in delivering a bike to a customer. And that means complexities in logistics and the end service providing to the bike user. That's why we are very exciting to have Terence as the new CEO of Velotooler. I couldn't be more excited about the plans and direction Terence is setting for the company."

Velotooler has over 140 certified and insured mobile mechanics nation-wide. These mechanics set their own prices for direct to consumer services and the company charges a transaction fee to facilitate operations and customer service. Enterprise customers receive fixed nationwide pricing, software integration and reporting for a subscription fee.

Terence Finn states that "Velotooler was started to get more people on bikes and to elevate the mechanic. According to research funded by People for Bikes, 47% of households don't have a working bike. While bike mechanics, a highly skilled job, get paid on average as much as a fast food worker."

In the last several months Velotooler has continued to improve their software by adding Shopify integration and will soon introduce an app marketplace that will include integration with products such as Lightspeed, Strava and others.

"My priorities include continuing to expand our coverage and quality across the US. To become the preferred platform for both independent mechanics and bike shops to manage service requests efficiently. Finally, to move to a SaaS business model where revenue generated from services is used to pay mechanics and to deliver exceptional customer service.", said Finn.

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