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Fox gets CPSC approval for shock recall

Published November 1, 2016

WASHINGTON (BRAIN) — The Consumer Product Safety Commission and Canadian authorities have approved Fox Factory's recall of 6,100 Fox Float X2 Shocks in the U.S and 1,200 of the shocks in Canada. Fox announced Oct. 12 that it was planning the recall. 

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Fox is recalling all 2016 and some 2017 model year Float X2 shocks because the outer sleeve can rupture, allowing the sleeve to come in contact with other bicycle parts or the rider, posing a fall and injury hazard.

The shocks were sold both individually and installed on YT, Giant, Pivot, Intense, Ibis, Scott, Trek, GT, Knolly, Norco, Rocky Mountain, Diamondback, Morpheus, Foes Racing, Orbea and Canyon full-suspension mountain bikes and frames. The solid black or black and gold FLOAT X2 shocks have an air sleeve construction. FLOAT X2 is printed on the external reservoir connected to the blue compression and red rebound adjusters that have X2 and RVS laser etched on them. Recalled shocks do not have a "250 psi max" label directly under the air fill boss on the outer sleeve of the shock. Recalled shocks and bike models can be identified at ridefox.com/recall.

Fox has received seven reports of the outer sleeve rupturing. No injuries have been reported.

Consumers are being told to immediately stop using bicycles with the recalled rear shocks and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Fox toll-free at 855-360-3488 from 8 a.m. to 5 p.m. PT Monday through Friday, email at recall@ridefox.com or visit ridefox.com/recall for more information.

 

 

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