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Superpedestrian says wheel recall already resolved

Published July 12, 2017

CAMBRIDGE, Mass. (BRAIN) — Superpedestrian, the maker of the Copenhagen electric-powered wheel, said it resolved its recall in April, although the U.S. Consumer Product Safety Commission announced the recall on Tuesday.

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The CPSC said the recall was initiated because rear axles on the wheels could fail. Superpedestrian said no customers ever reported problems.

"On 4/14/17 our testing equipment at the production line identified a potential safety issue. The majority of the affected units never left our facility, while 17 units that were in transit or with customers were identified and promptly replaced. No malfunction of the product was reported by any customer," the company said Wednesday.

Superpedestrian said it conducted the recall voluntarily under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

"All units that we have shipped and that are currently shipping are safe," the company said. "They have undergone a rigorous safety check and quality assurance process and are ready to be enjoyed by customers. Superpedestrian has always been committed to delivering the highest quality products to our customers and we will continue to meet and surpass all safety and quality standards."

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