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Pacific Cycle recalls some Schwinn scooters because of grips

Published December 17, 2021

WASHINGTON (BRAIN) — Pacific Cycle is recalling more than 11,000 Schwinn electric scooters that were sold at bike shops and online.

The company has received nine reports of loosened or cracked handlebar grips, including one report involving minor injuries. Consumers are being told to stop using the scooters and contact Pacific for a free repair kit, which they can install (video isntructions are below). Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.

Consumers can contact Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or visit or and click on “Safety Notices & Recalls” at the bottom of the page.

The recall involves all models of the Schwinn Tone Electric Scooter., including the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.

The scooters were sold at bike shops nationwide and online at and, from May 2020 through February 2021 for between $350 to $550.

More information: CPSC recall notice.

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