A blog by Ray Keener.
Internet competition, unfair supplier terms, high health care costs, and growing marketing expenses are the top challenges for independent businesses in several industries, according to a new survey released this month.
By many measures, Shimano is one of the bicycle industry's great companies, consistently bringing product innovation and excellence to a willing marketplace. But from the perspective of many independent bicycle dealers in the U.S., Shimano has become a huge problem, choking the life out of them by supporting distribution that leads to rampant Internet discounting from Europe.
While independent bike dealers face many challenges today, there are also clear opportunities for those who pursue them.
The bicycle business may be awakening to the potential for bicycle events and tourism, as many in the industry push to not only sell more cool bike stuff, but to support more riding.
One of the most important metrics for bike shop success is store traffic. Living and breathing visitors are a necessary part of the retail business model for brick-and-mortar stores. Without them, retailers would be left trying to sell bikes to air, and that is very hard to do. Getting people into the store is becoming a greater challenge, though. New research shows that consumer traffic at bike shops is declining across the board. While this is distressing news at first glance, there are also clear opportunities to reverse the trend.
At great perceived personal risk, Keener wades into the "e-bikes on trails" debate.
Are flat sales and participation really, "The single biggest issue facing the bike industry?"
Cycling participation is a big topic in the bicycle trade. The idea that "a rising tide (of participation) lifts all boats" is a great theory and gives direction and hope for the future. But when the tide refuses to rise, the quest for individual company growth can lead to all sorts of tension.
This article is in response to a column by NBDA executive director Fred Clements, published here last month.
Anti-technology pundits have been around for a long time, but there is increasing negative coverage related specifically to one company, Amazon.com, with strident criticism of its business practices, its ethics and its impact on society at large.
Allowing remote online retailers to skirt their obligation to collect sales taxes gives these companies a significant competitive advantage over brick-and-mortar businesses.
Bike shops are an integral part of the cycling infrastructure.
Many successful bicycle retailers have interesting origin stories, but very few openly lay out their operating philosophies and strategies for the rest of the world to see. An exception is Chris Zane, owner of Zane’s Cycles in Branford, Connecticut.
A new financial study confirms a sad truth about bicycle retailing: most bike shops do not make a profit on the sale of new bicycles.
The average bike shop today is bigger than in the past, both in dollar volume and physical size, according to a new retail study from the NBDA conducted early this year.
A look at retailers' legal obligations regarding recalled products.
Last week's recall of 125,000 bicycles for defective forks was bad news for everyone. But many shop owners are expressing dismay at what they say is inadequate reimbursement being offered by the manufacturers for this huge and important effort.
In his new book, Donny Perry offers an energetic and creative take on the world of bike shops, their continuing efforts to survive, and their prospects for the future.
New York City bike shops were in the news last week when Bloomberg (bloomberg.com) wrote that the city's one-year-old bike sharing program (City Bike) was hurting sales at local bike shops.